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Our goal is to provide safer and faster shipping options wherever you live.

The time frame for order delivery is divided into two parts: processing time and shipping time.

Affected by Covid-19, there will be some delay on the delivery.

1. Processing time

Processing time: 0-2 days. Fulfilled: Mon - Sat.

Order cutoff time: 23:00 PM (GMT-08:00) Pacific Standard Time.

We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.

2. Shipping Time

Ship to United States: 3-5 days. Shipped: Mon - Sun.  Shipping Method: DHL/FedEx.

Ship to Canada: 4-7 days. Shipped: Mon - Sun.  Shipping Method: DHL/FedEx.

Ship to United Kingdom, France, Germany: 3-7 days. Shipped: Mon - Sun.  Shipping Method: DHL.

Ship to Singapore,Australia: 7-10 days. Shipped: Mon - Sun. Shipping Method: DHL/FedEx.

Ship to other countries: 7-10 days. Shipped: Mon - Sun.  Shipping Method: DHL/FedEx.

Attention: although we try to ship your hair to you as fast as possible, please don’t order hair less than 48 hours before you need it! It's always better to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.

Shipping Fee

For United States, Canada, Mexico, United Kingdom, France, Germany, it is also free shipping.

For rest of world, it is also free shipping.

Please Noticed:

We don't process orders on Sunday, because shipping companies all do not work on Sunday.

Processing & shipping times may be extended during holidays.

Orders will only be remained for 5 working days after submission when the phone number is missing or the address is incomplete. Longer than that, order will be cancelled and money will be returned accordingly. So please make sure to leave the correct shipping address and contact number when you place an order.

If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email: service@firieyahair.com
Phone:+86 17597997210
Address:Room22,11/F,China United Plaza,1008 Tai Nan West Street,Lai Chi Kok,Hong Kong
Work Time: EST 8:00PM-7:00AM ( Monday – Saturday )
Quick messages reply--- We check emails and messages within 2 hours,answer questions ASAP.

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